Utilities are now at the center of the complex becoming of the energy world, in the dual role of operator and informant to the citizen. This evolution has suggested a new path for companies to take in the development logic of their Information Systems, often finding the replacement of the latter to be the only way forward.
BluCRM with its Blu.Energy solution, present in the market since the birth of the free market, has been among the protagonists of this change by proposing a complete suite composed of the Gas and Electricity sales and distribution modules and integrating it all into a management and Dual Fuel billing platform that is complete, flexible and always in line with the directives that the AEGG issues in the performance of its functions. The rapid parameterization of the software, accompanied by our Project Managers’ in-depth knowledge of the typical processes in this area, minimize all those sometimes hidden or unpredictable costs that a Utility incurs in the roll out phase, thus making the investment incurred even more profitable.
The development of industry-specific “mobile” applications completes BluCRM’s offerings, thus enabling the Gas and Electricity Selling Company to provide a timely, personal and two-way information service for its customer by providing the opportunity for data collection, such as for example, self-readings and payment status information or viewing and browsing one’s bill directly On Line.
