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CPL Concordia CPL Concordia
  • Who We Are

    Who We Are

    A Production and Labor Cooperative, learn more about us

    Learn more
    • The Story
    • Governance

        Governance

      • Membership Assembly
      • Audit Board
      • Board of Directors
      • Internal auditing
      • Tools for legality
      • Integrated Policy
    • Supervisory Board

        Supervisory Board

      • Supervisory Board Members
    • Reports

        Reports

      • Whistleblowing
    • Certifications
    • Economic balance sheet
    • Investors and NVS
    Who We Are menu
  • Solutions

    Solutions

    CPL Concordia's wide range of solutions for the Power, Gas, Water, Cogeneration and ICT sectors finds application in the following markets.

    • Green Technology

        Green Technology

      • Cogeneration from Biogas
      • Biomethane
      • Photovoltaic
      • Green Hydrogen
    • Plant construction

        Plant construction

      • LNG regasifier
      • Odorization system
      • Reduction groups
      • Decompression stations
      • Thermal power plants
    • Services to distribution

        Services to distribution

      • Odorizing products
      • Gas chromatographic analysis
      • Searching for leaks
      • Cathodic protection
      • Mechanical maintenance
      • Industrial utilities
      • Gas remote control
    • Energy Efficiency

        Energy Efficiency

      • Cogeneration and trigeneration from methane
      • Facility management
      • Energy management
      • Public lighting
      • Telecontrol
    • IT Utility solutions

        IT Utility solutions

      • Water
      • Distribution Suite
      • Sale Suite
      • Contact Center
      • Control Room
      • Billing for Utilities
    • Network construction and maintenance

        Network construction and maintenance

      • Water
      • Gas Networks
      • District heating
    • Case History
    Solutions menu
  • Sustainability

    Sustainability

    We adopt responsible behavior to ensure sustainable economic growth for the environment, people and the land.

    Learn more
    • General Standards
    • Economic performance
    • Environmental performance
    • Social performance

        Social performance

      • BEE Sustainable
      • CPL Woods – Earth Care (our present for future)
      • The roots of change
    Sustainability menu
  • Work with us

    Work with us

    At CPL you can express your authenticity, bring in new ideas and turn your potential into concrete action.

    Learn more
    • Open positions
    • Submit your application
    Work with us menu
  • Media

    Media

    The latest news, videos, resources related to energy, technology and CPL concordia

    • News
    • Video
    • Press Kit
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Home | Solutions | IT Utility solutions | Billing for Utilities | Sportello Web

Sportello Web

“Lo Sportello Virtuale” is a useful tool at your fingertips 24 hours a day. It allows customers to easily consult their bills, stay up-to-date on their supply contract, send the reading for their utility in addition to many other features.

The CRM 2.0 Sportello Web enables various services to be activated online and made available to all of the Company’s customers.

Through this advanced tool, the supplier can easily consult all your bills, study site consumption (meters), manage offers and active contracts. It is also possible to open service requests, activation of a new contracts while keeping an eye on the progress at all times.

The main features are:

  • Information portal: All information related to the contract, point, bills, collections and readings.
  • Device Portal: Changes to contract data, new contracts, terminations, etc.
  • In-progress activities: The client can view the list of in-progress activities and detect the type, date of request, and progress status
  • Multiservice: Manages both Gas and Electricity service
  • Multi-user access: Restricted access for customers, agents, administrators
  • Customer support: Online registration, forgotten password request, change password
  • Security: Access allowed only after email confirmations

Sportello Web: do you want to know more?

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    2025 © CPL CONCORDIA Soc. Coop.
    Vat n. 00154950364
    REA Code: 25274
    PEC Email: cplconcordiasoccoop@pec.cpl.it

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