BPO
Business process outsourcing (BPO), a service that goes beyond IT outsourcing, becomes the strategic choice for companies that seek to achieve a high standard of quality of customer services, pursue IT cost containment, and aim to increase the profitability of their actions through a strong focus on the potential of their core business.
With Business Process Outsourcing (BPO) we go beyond the classic benefits of an ASP-delivered application:
- allows the concentration of the best rice on its core business and eliminates the problem of allocating internal resources to non-core activities;
- Reduces service initiation and time to market of each offering;
- allows predictability of costs and cash flow correlated with actual consumption;
- requires limited initial investment and reduces investment in technical infrastructure, operational costs including application maintenance costs;
- allows expandability and flexibility of the system according to current needs;
- defines KPIs and SLAs appropriate to contingent needs, with the ability to maintain constant service quality regardless of volume growth;
- in start-up scenarios reduces the risks associated with production start-up while maximizing time to market.
