CPL CONCORDIA’s Distribution Process Outsourcing service, linked to the use of DiNETWORK software, allows companies that decide to join, to focus on other activities or to make up for a lack of personnel, declining the responsibility of the work to the experience of CPL CONCORDIA’s operators.
Services
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Contact Center Emergency Response
CONTACT CENTER SERVICE FOR GAS, EE AND WATER UTILITIES
The service offered by CPL manned 24/24, 365 days/year by trained personnel, complies with the authority’s requirements for emergency response on utilities, while also offering technical and service pluses
Regulatory Compliance
AN EFFECTIVE AND UP-TO-DATE COUNSELING SERVICE
CPL has a dedicated service aimed at the continuous study and updating of the numerous regulations issued by the Energy Networks and Environment Regulatory Authority and other relevant bodies within the natural gas, electricity and water markets.
Distribution Process Outsourcing
COMPLY WITH ALL THE TYPICAL ACTIVITIES OF A GAS DISTRIBUTION COMPANY, PROVIDING CONCRETE AND TIMELY SOLUTIONS FOR EACH PROCESS.
Certifications and accreditations
