Emergency Contact Centre

Contact Centre service for Gas, Electricity and Water Utilities.

CPL’s trained personnel offers round-the-clock service 365 days a year in compliance with authority’s requirements for utility emergency services, with added technical and service benefits.

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Control Room

The remote monitoring of energy plants located throughout Italy with guaranteed coverage 24/7.

The Control Room is manned at all times. Its personnel operates in different areas, mainly concerning facility management e la energy management.

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Distribution Process Outsourcing

Manage all the typical activities of a gas distribution company, offering effective, tangible solutions for every process.

The Distribution Process Outsourcing service of CPL CONCORDIA relies on the DiNETWORK software. Companies that purchase this service are free to focus on other activities, or compensate for understaffing by leaving the related tasks in the expert hands of CPL CONCORDIA operators.

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Regulatory compliance

An effective, up-to-date assistance service.

CPL has a department dedicated to analysing and staying up-to-date on the many regulations issued by the Italian Authority for Energy, Networks and Environment and by other authorities for the natural gas, electricity and water markets.

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