The co-generation maintenance service of CPL CONCORDIA is available 24/7, 365 days a year nationwide for natural gas and biogas-fuelled plants.
Our customers in the industrial, farming and animal husbandry sectors have come to expect efficiency, prompt response and expertise. With more than 500 co-generation plants, CPL CONCORDIA is synonym with experience, expertise and service.
The After Sales service of CPL CONCORDIA adopts a maintenance system designed to prevent and resolve any problem and ensure all-round service for our customers’ plants. We also offer customised agreements to meet the specific needs of individual customers, ensuring uninterrupted, extensive 24/7, 365 days support.
CPL CONCORDIA ensures prompt response based on ongoing monitoring of the co-generation system. All of our customers enjoy the benefit of a Contact Centre that monitors maintenance outcomes in terms of service quality and performance levels.
Our service agreements have an average duration of 10 to 15 years and cover all aspects of after sales service, including the sale of power and access to incentive schemes, directly and/or on behalf of the customer. Current re-purchase rate – new co-generation units purchased at end of life of previous units – is 95.8%.
With its new Paperwork and Energy-Environmental Analysis Services, CPL CONCORDIA takes care of all paperwork and formalities required to fulfil legal obligations. The Service includes: