Founded in 2002, HERA was the first national experience aggregating municipal companies (11, operating in Emilia-Romagna) to create a single multi-utility. More than 8,500 employees work in the Group, committed every day to meeting the multiple needs of over 3.5 million citizens.
On the basis of the current UNI 7133 2014 standard, which regulates the odourisation of natural gas for public and private utilities, INRETE DISTRIBUZIONE (formerly HERA GROUP) sought a company that could offer complete service solutions to avoid the use of its own resources.
The system made available with the service automatically performs the functions necessary for the proper monitoring of the plants. In particular, the system communicates with the peripherals installed in the field through two different channels: text messages and direct connection via FTP. The data transmitted refer to the quantities that directly influence the odourisation of the gas (for example, the instantaneous gas flow rate, the quantity of odourant present in the system, the alarm for insufficient odourisation, etc.).