Billing & Metering
Complete management of the services of billing and measurement
The great experience of CPL has created a deep know-how of the problems related to the billing. This makes us able to furnish solutions to the state-of-the-art one and to resolve complex problems in rapid and effective way.
The invoicing outsourcing service can be a partial or complete service, depending on the client’s needs.
- Availability of personnel for handling the payments
- Entering and changing the contract and client information
- Recording consumption and preliminary checks for preventing obvious invoicing errors
- Processing and checking invoices, printing, and delivery according to the chosen invoicing schedule and the calculation and issuing methods established together with the client
- Issuing and providing the documents for accounting entries
- Handling the collection orders and recording the amounts collected
- Handling the requests for payment sent to those consumers who are in arrears, as specified in Resolution no. 229/01 of the AEEG (Autorità per l’Energia Elettrica [Electric Power Authority])
- Issuing and providing a “mechanized invoice,” even on electronic media
- Technical and economic statistics regarding consumption, billing, the number of consumer operations, etc.
Printing, preparation for mailing and delivery of bills
CPL Concordia has developed a verification, control, and automation program that makes it possible to monitor step by step the quality of the printing cycle for bills and/or invoices. Printing, in conformity with regulations in force, can be prepared on customized graphic layouts, possibly with a multiservice invoice. The program also manages the following: the printing of the bank or postal payment forms and any attachments, envelopes with a single or double window, and a variable number of pages depending on the client’s needs.